Your privacy matters to my 66. This document sets out clearly and honestly how we collect, use, store, and protect your personal information — written in plain Bahasa Malaysia, free of confusing legal jargon.
The core principles that shape how my 66 handles the personal data of every Malaysian player.
Every piece of information you submit to my 66 — from registration details to payment information via Touch 'n Go, GrabPay, or DuitNow — is protected by 256-bit SSL encryption. This is the same security standard used by Malaysian banking institutions. No third party can intercept or read your data while it is in transit.
My 66 only collects personal data that you voluntarily provide during the registration process and your use of the platform. We do not collect data beyond what is necessary to provide our services to you. Each category of data we collect has a clear purpose, as stated in this policy.
My 66 does not sell, rent or transfer players' personal data to any third party for marketing or commercial purposes. Your information belongs to you. We only share data in the limited circumstances described in this policy, and only when necessary to deliver our services to you.
As a my 66 player, you have the right to access the personal data we hold about you, request corrections if any information is inaccurate, and in certain circumstances, request the complete deletion of your data. Such requests can be submitted by email to support@my66.im at any time.
Your personal data is stored on fully secured servers with strict access controls. Only my 66 staff with a legitimate operational need are permitted to access player data, and all such access is logged and monitored. Data that is no longer required is disposed of in accordance with secure procedures.
My 66 is committed to presenting all privacy information in clear, plain language that Malaysian players can readily understand. We believe players have the right to fully understand how their data is handled — not just through lengthy, complex legal documents.
Important Note: This Privacy Policy describes how my 66 (my66.im) collects, uses, discloses, and protects your personal information. By using the my 66 platform, you agree to the practices described in this policy. Please read this document carefully before registering or making any deposit.
At my 66, we understand that your trust is the foundation of our relationship. When you register to play slots, baccarat, poker, or place bets on your favourite Malaysia Super League and EPL matches, you are entrusting us with sensitive personal information. We take this responsibility very seriously and are committed to handling your data with the highest possible level of care.
This Privacy Policy is written in plain language to ensure every Malaysian player can understand their rights and how we handle personal data — without needing a legal adviser to interpret complex documentation.
This Privacy Policy applies to all personal information collected by my 66 through all available channels — including the my66.im website, the my 66 mobile app, email communications, customer support live chat sessions, and any other interactions between you and our platform.
"Personal information" in the context of this policy refers to any information that can be used to identify you, directly or indirectly, as an individual — including but not limited to your name, phone number, email address, identification number, and financial information related to your payment account.
This policy should be read together with Terms & Conditions my 66 and Responsible Gaming Policy ours. Together, these three documents form the complete framework governing the relationship between you as a player and my 66 as the platform operator.
my 66 Guidelines: If you have any questions about how we handle your personal data after reading this policy, our Bahasa Malaysia-speaking support team is available via 24/7 live chat or by email at support@my66.im.
My 66 collects two main categories of information: information you actively provide to us, and information collected automatically through your use of the platform.
| Data Categories | Example Information | Time Collected |
|---|---|---|
| Identity Information | Full name, MyKad or passport number, date of birth | Registration & verification |
| Contact Information | Malaysian phone number, email address | Account registration |
| Financial Information | E-wallet account name (Touch 'n Go, GrabPay, DuitNow, FPX), bank account number | Deposit & withdrawal |
| Security Information | Password (stored as an encrypted hash), security question | Registration & login |
| Communications | Live chat records, support emails, feedback | Support interactions |
My 66 uses collected personal data solely for legitimate purposes directly related to providing our services to you. We do not use your data for any other purpose without first informing you and obtaining the necessary consent.
Regarding Marketing Communications: my 66 may send information about new promotions and bonuses via in-platform notifications or email. You can opt out of these marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Unsubscribing from marketing communications will not affect your receipt of important service notifications related to your account.
My 66 does not sell, rent, or disclose players' personal data to third parties for marketing or commercial purposes. However, there are limited circumstances where we may need to share certain information in order to provide our services to you or to fulfil legal obligations.
All third parties who receive my 66 player data are bound by confidentiality and data protection agreements, and may only use such information for the specifically stated purposes. my 66 ensures that every one of our service partners meets data protection standards equal to or higher than those we maintain ourselves.
My 66 implements multiple layers of technical and organisational security to protect player personal data from unauthorised access, loss, alteration, or disclosure.
Important Security Notice: While my 66 takes all reasonable steps to protect your data, no digital security system is entirely foolproof. In the event of a security breach affecting your personal data, my 66 is committed to notifying you within a reasonable timeframe and taking immediate action to contain the damage and prevent a recurrence.
The my 66 website uses cookies and similar tracking technologies to enhance your experience on the platform, understand how players interact with our content, and maintain the security of your login session.
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the my 66 platform or require you to log in again each time you access the platform.
My 66 retains players' personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once data is no longer needed, it is securely disposed of using methods that ensure it cannot be recovered.
Upon expiry of the stated retention period, data will be fully deleted or anonymised so that it can no longer be linked to your identity. Data deletion is carried out in accordance with secure, audited procedures.
As a my 66 player residing in Malaysia, you have certain rights regarding the personal data we hold about you. my 66 fully respects and facilitates the exercise of these rights.
You have the right to request a copy of all personal data that my 66 holds about you. This request will be processed within 14 business days.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request its prompt correction.
In certain circumstances, you may request the deletion of your personal data, subject to legal record-keeping obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or in situations where processing is based on legitimate interests.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider should you wish.
You may request a restriction on the processing of your personal data in certain circumstances, such as when you are contesting the accuracy of the data.
To exercise any of the above rights, please submit a written request to support@my66.im stating the right you wish to exercise, your account details, and the reason for your request. my 66 will process your request within fourteen (14) working days and keep you informed of the progress and outcome of your case.
My 66 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we suspect or discover that a person under the age of 18 has registered or used the my 66 platform, the account in question will be suspended immediately and all associated personal data will be deleted from our systems within a reasonable timeframe upon confirmation.
If you know or suspect that a minor may have created an account on my 66 using false information, please notify our support team immediately at support@my66.im. We take child protection seriously and will respond promptly to any such report.
Age Restriction Reminder: Registration and use of the my 66 platform is restricted to individuals aged 18 and above only. my 66 reserves the right to request proof of age at any time and to suspend an account pending completion of age verification.
My 66 may update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any material amendments will be communicated to players through the following channels:
Your continued use of the my 66 platform after the effective date of any amendment constitutes your acceptance of the revised policy. If you do not agree with the changes made, you have the right to close your account and withdraw your remaining balance before the amendment takes effect by contacting our support team.
The latest version of this Privacy Policy takes effect from January 2026. Previous versions are available upon request by emailing support@my66.im for reference purposes.
If you have any questions, concerns, or complaints about how my 66 handles your personal data, we encourage you to reach out to us directly. my 66's Bahasa Malaysia-speaking support team is ready to assist you.
When contacting us regarding data privacy, please include your my 66 account number, the nature of your query or request, and any relevant background information so we can handle your case promptly and accurately.
What you can do regarding your personal data — all requests can be submitted via email to support@my66.im
To exercise any of the rights above, contact us at support@my66.im
Frequently asked questions about privacy and data protection at my 66
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy my 66. Together, these three documents form the complete framework for player rights protection at my 66.
Privacy inquiries can be sent to support@my66.im or via 24/7 live chat on the platform. Please gamble responsibly. 18+ only.
An online entertainment platform that puts the privacy and data security of Malaysian players first. 256-bit SSL encryption, no third-party data sharing, and 24/7 Bahasa Malaysia support. Register for free and claim your RM300 welcome bonus.